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Title
Text copied to clipboard!Billing Coordinator
Description
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We are looking for a meticulous and organized Billing Coordinator to join our team. The ideal candidate will be responsible for managing and overseeing the billing operations and processes within our organization. This role requires a high level of attention to detail, excellent communication skills, and the ability to work efficiently under pressure. The Billing Coordinator will ensure that all billing procedures are completed accurately and in a timely manner, while also providing support to other departments as needed. This position involves handling sensitive financial information, so a strong sense of integrity and confidentiality is essential. The successful candidate will have a thorough understanding of billing software and systems, as well as a solid grasp of accounting principles. They will be expected to identify and resolve any billing discrepancies, prepare and distribute invoices, and maintain accurate records of all transactions. Additionally, the Billing Coordinator will be responsible for responding to customer inquiries, processing payments, and collaborating with other team members to improve billing processes. This role offers an excellent opportunity for someone looking to advance their career in finance and accounting, with the potential for growth and development within the company.
Responsibilities
Text copied to clipboard!- Manage and oversee the billing operations and processes.
- Prepare and distribute invoices to customers.
- Ensure all billing procedures are completed accurately and on time.
- Handle sensitive financial information with integrity and confidentiality.
- Identify and resolve billing discrepancies.
- Maintain accurate records of all transactions.
- Respond to customer inquiries regarding billing issues.
- Process payments and update customer accounts.
- Collaborate with other departments to improve billing processes.
- Generate and analyze billing reports.
- Assist with month-end closing activities.
- Ensure compliance with company policies and regulations.
- Provide support to the finance team as needed.
- Train and mentor junior billing staff.
- Stay updated on industry best practices and billing software.
Requirements
Text copied to clipboard!- Bachelor's degree in Accounting, Finance, or related field.
- Proven experience as a Billing Coordinator or similar role.
- Strong understanding of billing software and systems.
- Excellent attention to detail and organizational skills.
- Ability to work efficiently under pressure.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office, especially Excel.
- Knowledge of accounting principles and practices.
- Ability to handle sensitive financial information with confidentiality.
- Problem-solving skills and ability to resolve billing discrepancies.
- Experience with customer service and handling inquiries.
- Ability to work independently and as part of a team.
- Strong analytical and reporting skills.
- Familiarity with compliance and regulatory requirements.
- Ability to train and mentor junior staff.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with billing software and systems?
- How do you ensure accuracy in your billing processes?
- Can you provide an example of how you resolved a billing discrepancy?
- How do you handle sensitive financial information?
- What strategies do you use to manage your workload under pressure?
- How do you stay updated on industry best practices?
- Can you describe a time when you improved a billing process?
- How do you handle customer inquiries and complaints?
- What is your experience with month-end closing activities?
- How do you ensure compliance with company policies and regulations?
