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Title
Text copied to clipboard!Billing Clerk
Description
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We are looking for a meticulous and detail-oriented Billing Clerk to join our finance team. The ideal candidate will have a strong background in accounting and finance, with a keen eye for detail and a commitment to accuracy. As a Billing Clerk, you will be responsible for managing and processing billing transactions, ensuring that all invoices are accurate and sent out in a timely manner. You will work closely with other departments to resolve any billing discrepancies and provide excellent customer service to our clients. Your role will also involve maintaining accurate records of all billing transactions, preparing reports, and assisting with audits. The successful candidate will have excellent organizational skills, the ability to work under pressure, and a strong understanding of billing software and accounting principles. If you are a proactive individual with a passion for finance and a commitment to excellence, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Generate and send out invoices to clients.
- Review and verify billing data for accuracy.
- Resolve billing discrepancies and disputes.
- Maintain accurate records of all billing transactions.
- Prepare and submit billing reports.
- Assist with audits and provide necessary documentation.
- Collaborate with other departments to ensure billing accuracy.
- Respond to client inquiries regarding billing issues.
- Process payments and update accounts receivable records.
- Monitor accounts to ensure timely payments.
- Follow up on overdue accounts and initiate collection efforts.
- Reconcile billing accounts to the general ledger.
- Prepare and distribute monthly billing statements.
- Ensure compliance with company policies and procedures.
- Assist with the implementation of billing software and systems.
- Provide training and support to new billing staff.
- Stay updated on industry trends and best practices.
- Participate in team meetings and contribute to process improvements.
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate's or bachelor's degree in accounting or finance preferred.
- Proven experience as a Billing Clerk or in a similar role.
- Strong understanding of billing and accounting principles.
- Proficiency in billing software and Microsoft Office Suite.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information.
- Strong problem-solving and analytical skills.
- Ability to work under pressure and meet deadlines.
- Customer service-oriented with a positive attitude.
- Familiarity with industry-specific billing regulations and standards.
- Ability to multitask and prioritize tasks effectively.
- Strong numerical and data entry skills.
- Willingness to learn and adapt to new technologies and processes.
- Experience with electronic billing systems is a plus.
- Knowledge of general ledger and accounts receivable processes.
- Ability to handle a high volume of transactions.
- Strong work ethic and commitment to excellence.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with billing and invoicing?
- How do you ensure accuracy in your billing processes?
- What billing software are you familiar with?
- How do you handle billing discrepancies and disputes?
- Can you provide an example of a time when you resolved a billing issue?
- How do you prioritize your tasks when managing multiple billing accounts?
- What steps do you take to ensure timely payments from clients?
- How do you handle sensitive and confidential information?
- Can you describe your experience with accounts receivable processes?
- How do you stay updated on industry trends and best practices?
- What strategies do you use to improve billing efficiency?
- How do you handle high-pressure situations and tight deadlines?
- Can you describe a time when you implemented a new billing system or process?
- How do you ensure compliance with company policies and procedures?
- What do you consider the most challenging aspect of billing?
- How do you handle client inquiries and provide excellent customer service?
- Can you describe your experience with preparing billing reports?
- How do you collaborate with other departments to ensure billing accuracy?
- What motivates you to work in the finance and accounting field?
- How do you handle a high volume of transactions?