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Title

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Benefits Specialist

Description

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We are looking for a dedicated and detail-oriented Benefits Specialist to join our Human Resources team. The ideal candidate will have a strong background in benefits administration, including health insurance, retirement plans, and other employee perks. This role requires excellent communication skills, as you will be the primary point of contact for employees regarding their benefits. You will also be responsible for ensuring compliance with federal and state regulations, as well as company policies. The Benefits Specialist will work closely with HR managers, payroll, and external vendors to ensure that all benefits programs are administered accurately and efficiently. This position offers the opportunity to make a significant impact on employee satisfaction and retention by providing exceptional support and guidance on benefits-related matters. If you are passionate about helping employees understand and maximize their benefits, we encourage you to apply.

Responsibilities

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  • Administer and manage employee benefits programs, including health insurance, retirement plans, and other perks.
  • Serve as the primary point of contact for employees regarding benefits inquiries and issues.
  • Ensure compliance with federal and state regulations, as well as company policies.
  • Collaborate with HR managers, payroll, and external vendors to administer benefits programs.
  • Conduct benefits orientations and provide ongoing education to employees about their benefits options.
  • Assist with the annual benefits enrollment process, including communication and system updates.
  • Resolve benefits-related issues and discrepancies in a timely and efficient manner.
  • Maintain accurate and up-to-date benefits records and documentation.
  • Analyze and report on benefits data to identify trends and areas for improvement.
  • Stay current on industry trends and best practices in benefits administration.
  • Assist with the development and implementation of new benefits programs and initiatives.
  • Coordinate with insurance carriers and other benefits providers to ensure smooth administration of benefits.
  • Prepare and distribute benefits-related communications to employees.
  • Support the HR team with other duties and projects as needed.

Requirements

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  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3-5 years of experience in benefits administration or a related HR role.
  • Strong knowledge of federal and state regulations related to employee benefits.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in HRIS and benefits administration software.
  • Ability to handle sensitive and confidential information with discretion.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Certified Employee Benefits Specialist (CEBS) designation is a plus.

Potential interview questions

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  • Can you describe your experience with administering employee benefits programs?
  • How do you stay current with changes in federal and state regulations related to benefits?
  • Can you provide an example of a time when you resolved a complex benefits issue?
  • How do you ensure accuracy and compliance in benefits administration?
  • What strategies do you use to educate employees about their benefits options?
  • Can you describe your experience with benefits enrollment processes?
  • How do you handle sensitive and confidential information?
  • What HRIS and benefits administration software are you proficient in?
  • Can you provide an example of a successful benefits initiative you implemented?
  • How do you prioritize and manage multiple tasks and deadlines in a fast-paced environment?
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