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Title

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Benefits Manager

Description

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We are looking for a Benefits Manager to join our organization and lead the administration, design, and communication of employee benefits programs. The Benefits Manager will be responsible for evaluating current benefits offerings, researching new options, and ensuring that all programs are compliant with federal, state, and local regulations. This role requires strong analytical skills, attention to detail, and the ability to communicate complex information clearly to employees at all levels. The ideal candidate will have experience managing health, dental, vision, life insurance, retirement plans, wellness programs, and other employee benefits. You will work closely with HR, payroll, finance, and external vendors to ensure seamless delivery of benefits and resolve any issues that arise. Additionally, you will play a key role in benefits strategy, cost analysis, and employee education initiatives. The Benefits Manager should be proactive in identifying trends, benchmarking against industry standards, and recommending improvements to enhance employee satisfaction and retention. This position requires a high level of confidentiality, professionalism, and a customer-service mindset. If you are passionate about supporting employees and optimizing benefits programs, we encourage you to apply.

Responsibilities

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  • Administer and manage all employee benefits programs, including health, dental, vision, life insurance, and retirement plans.
  • Ensure compliance with federal, state, and local regulations related to employee benefits.
  • Evaluate and recommend improvements to current benefits offerings.
  • Serve as the primary point of contact for employee benefits inquiries and issues.
  • Coordinate with vendors and brokers to manage benefits plans and resolve discrepancies.
  • Develop and deliver employee communications and education regarding benefits.
  • Conduct benefits orientation sessions for new hires.
  • Analyze benefits costs and utilization data to inform decision-making.
  • Assist with annual benefits renewal and open enrollment processes.
  • Maintain accurate records and documentation for all benefits programs.
  • Collaborate with HR, payroll, and finance teams to ensure accurate benefits administration.
  • Stay current on industry trends and best practices in employee benefits.

Requirements

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  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • 3+ years of experience in benefits administration or HR.
  • Strong knowledge of employee benefits laws and regulations (e.g., ERISA, ACA, COBRA, HIPAA).
  • Excellent communication and interpersonal skills.
  • Proficient in HRIS and benefits administration systems.
  • Strong analytical and problem-solving abilities.
  • Attention to detail and high level of accuracy.
  • Ability to handle confidential information with discretion.
  • Experience working with vendors and brokers.
  • Customer-service oriented mindset.
  • Ability to manage multiple priorities and deadlines.
  • Certification in benefits or HR (e.g., CEBS, PHR, SHRM-CP) is a plus.

Potential interview questions

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  • What experience do you have managing employee benefits programs?
  • How do you stay updated on changes in benefits regulations?
  • Describe a time you resolved a complex benefits issue for an employee.
  • What HRIS or benefits administration systems have you used?
  • How do you ensure accuracy and compliance in benefits administration?
  • What strategies do you use to communicate benefits information to employees?
  • Have you managed open enrollment processes? Describe your approach.
  • How do you handle confidential employee information?
  • What steps do you take to evaluate and improve benefits offerings?
  • Describe your experience working with external vendors or brokers.