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Title

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Benefits Coordinator

Description

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We are looking for a dedicated and detail-oriented Benefits Coordinator to join our Human Resources team. The ideal candidate will be responsible for managing and administering our employee benefits programs, including health insurance, retirement plans, and other company-sponsored benefits. This role requires a deep understanding of benefits regulations, excellent communication skills, and the ability to handle sensitive information with discretion. The Benefits Coordinator will work closely with employees to ensure they understand their benefits options and assist them with any issues or questions they may have. Additionally, the Benefits Coordinator will collaborate with external vendors and insurance providers to ensure our benefits programs are competitive and compliant with all relevant laws and regulations. This position offers an excellent opportunity to make a significant impact on employee satisfaction and retention by ensuring our benefits programs are effectively managed and communicated.

Responsibilities

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  • Administer and manage employee benefits programs, including health insurance, retirement plans, and other company-sponsored benefits.
  • Ensure compliance with all federal, state, and local benefits regulations.
  • Communicate benefits information to employees and assist them with any questions or issues.
  • Coordinate with external vendors and insurance providers to manage benefits offerings.
  • Conduct benefits orientations and open enrollment sessions for new and existing employees.
  • Maintain accurate and up-to-date benefits records and documentation.
  • Assist with the development and implementation of new benefits programs and initiatives.
  • Monitor and analyze benefits trends and make recommendations for improvements.
  • Handle benefits-related inquiries and resolve issues in a timely and professional manner.
  • Prepare and distribute benefits-related communications and materials.
  • Collaborate with the HR team to ensure seamless integration of benefits programs with other HR functions.
  • Assist with benefits audits and ensure data integrity.
  • Provide support for benefits-related projects and initiatives.
  • Stay current on industry trends and best practices in benefits administration.
  • Develop and maintain strong relationships with benefits vendors and providers.

Requirements

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  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 2-4 years of experience in benefits administration or a related HR role.
  • Strong understanding of benefits regulations and compliance requirements.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with discretion and confidentiality.
  • Strong organizational and time management skills.
  • Proficiency in HRIS and benefits administration software.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong customer service orientation.
  • Experience with benefits audits and data integrity checks.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Knowledge of benefits trends and best practices.
  • Strong negotiation and vendor management skills.
  • Certification in benefits administration (e.g., CEBS) is a plus.

Potential interview questions

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  • Can you describe your experience with benefits administration?
  • How do you ensure compliance with benefits regulations?
  • What strategies do you use to communicate benefits information to employees?
  • Can you provide an example of a time you resolved a benefits-related issue?
  • How do you stay current on industry trends and best practices in benefits administration?
  • What experience do you have with HRIS and benefits administration software?
  • How do you handle sensitive information and ensure confidentiality?
  • Can you describe a time you successfully managed multiple tasks and priorities?
  • What is your approach to vendor management and negotiation?
  • How do you handle benefits audits and ensure data integrity?