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Title
Text copied to clipboard!Benefits Coordinator
Description
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We are looking for a Benefits Coordinator to join our Human Resources team and play a key role in managing and administering employee benefits programs. The ideal candidate will have a strong understanding of benefits administration, excellent communication skills, and a commitment to providing outstanding service to employees. This position requires attention to detail, the ability to handle confidential information, and a proactive approach to problem-solving.
As a Benefits Coordinator, you will be responsible for overseeing the day-to-day operations of employee benefits programs, including health insurance, retirement plans, wellness initiatives, and leave policies. You will serve as the primary point of contact for employees with benefits-related questions and concerns, and you will work closely with insurance providers, payroll, and other HR team members to ensure accurate and timely administration of benefits.
Your duties will include enrolling new employees in benefit plans, processing changes and terminations, conducting benefits orientations, and maintaining up-to-date records in HR systems. You will also assist in the annual benefits renewal process, support open enrollment activities, and help communicate plan changes to employees. Additionally, you will ensure compliance with federal and state regulations, such as COBRA, HIPAA, and the Affordable Care Act.
To succeed in this role, you should be detail-oriented, organized, and capable of managing multiple tasks simultaneously. A background in human resources or benefits administration is preferred, along with familiarity with HRIS systems and benefits software. Strong interpersonal skills and the ability to explain complex benefits information in a clear and empathetic manner are essential.
This is an excellent opportunity for someone looking to grow their career in human resources and make a meaningful impact on employee satisfaction and well-being. If you are passionate about helping others and have a strong foundation in benefits administration, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Administer employee benefits programs including health, dental, vision, and retirement plans
- Serve as the primary contact for employee benefits inquiries
- Coordinate benefits enrollment and termination processes
- Conduct benefits orientations for new hires
- Maintain accurate and up-to-date benefits records
- Assist with annual open enrollment and benefits renewal processes
- Ensure compliance with federal and state regulations
- Work with insurance providers and vendors to resolve issues
- Prepare reports and analyze benefits data
- Support wellness initiatives and employee engagement programs
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- 2+ years of experience in benefits administration or HR
- Knowledge of employee benefits laws and regulations
- Proficiency with HRIS and benefits administration systems
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Attention to detail and accuracy
- Customer service-oriented mindset
- Ability to work independently and collaboratively
Potential interview questions
Text copied to clipboard!- What experience do you have with benefits administration?
- How do you stay updated on changes in benefits regulations?
- Describe a time you resolved a complex benefits issue for an employee.
- What HRIS or benefits software have you used?
- How do you ensure accuracy in benefits data entry?
- How do you handle confidential employee information?
- What strategies do you use to communicate benefits information clearly?
- Have you participated in open enrollment processes before?
- How do you prioritize tasks during busy periods?
- Why are you interested in this Benefits Coordinator position?
