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Title
Text copied to clipboard!Behavioral Health Case Manager
Description
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We are looking for a dedicated and compassionate Behavioral Health Case Manager to join our team. In this role, you will be responsible for managing and coordinating behavioral health services for clients, ensuring they receive the appropriate care and support. You will work closely with clients, their families, and other healthcare professionals to develop and implement individualized care plans. Your primary goal will be to improve the overall well-being and quality of life for clients by addressing their mental health needs and connecting them with necessary resources. The ideal candidate will have a strong background in behavioral health, excellent communication skills, and the ability to work effectively in a team-oriented environment. You will be expected to conduct assessments, provide counseling, and monitor client progress. Additionally, you will be responsible for maintaining accurate and up-to-date records, as well as staying informed about the latest developments in the field of behavioral health. If you are passionate about helping others and have the skills and experience required for this role, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Conduct comprehensive assessments of clients' behavioral health needs.
- Develop and implement individualized care plans.
- Coordinate and monitor the delivery of behavioral health services.
- Provide counseling and support to clients and their families.
- Collaborate with other healthcare professionals to ensure comprehensive care.
- Maintain accurate and up-to-date client records.
- Monitor client progress and adjust care plans as needed.
- Advocate for clients' needs and rights.
- Educate clients and their families about available resources and services.
- Participate in case conferences and team meetings.
- Ensure compliance with all relevant regulations and standards.
- Provide crisis intervention and support as needed.
- Facilitate access to community resources and services.
- Develop and maintain relationships with community partners.
- Conduct follow-up assessments to evaluate the effectiveness of interventions.
- Participate in ongoing professional development and training.
- Maintain confidentiality and privacy of client information.
- Prepare and submit reports as required.
- Assist clients in navigating the healthcare system.
- Promote a positive and supportive environment for clients.
Requirements
Text copied to clipboard!- Bachelor's degree in social work, psychology, or a related field.
- Master's degree preferred.
- Licensed Clinical Social Worker (LCSW) or equivalent certification.
- Minimum of 2 years of experience in behavioral health or case management.
- Strong understanding of behavioral health principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Strong organizational and time management skills.
- Ability to handle sensitive and confidential information.
- Proficiency in Microsoft Office and electronic health record systems.
- Strong problem-solving and critical thinking skills.
- Ability to work with diverse populations.
- Knowledge of community resources and services.
- Ability to manage multiple tasks and priorities.
- Strong advocacy skills.
- Ability to provide crisis intervention and support.
- Commitment to ongoing professional development.
- Ability to travel as needed.
- Flexibility to work evenings and weekends as required.
- CPR and First Aid certification preferred.
- Bilingual skills a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience in behavioral health or case management?
- How do you develop and implement individualized care plans?
- Can you provide an example of a challenging case you managed and how you handled it?
- How do you ensure compliance with relevant regulations and standards?
- What strategies do you use to advocate for clients' needs and rights?
- How do you handle crisis situations with clients?
- Can you describe your experience working with diverse populations?
- How do you stay informed about the latest developments in behavioral health?
- What is your approach to maintaining accurate and up-to-date client records?
- How do you collaborate with other healthcare professionals to ensure comprehensive care?