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Title
Text copied to clipboard!Banquet Server
Description
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We are looking for a dedicated and enthusiastic Banquet Server to join our team. As a Banquet Server, you will play a crucial role in ensuring the success of our events by providing exceptional service to our guests. You will be responsible for setting up banquet rooms, serving food and beverages, and ensuring that all guests have a memorable experience. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You should be able to work flexible hours, including evenings, weekends, and holidays, as our events often take place outside of regular business hours. In this role, you will work closely with the banquet manager and other team members to ensure that all aspects of the event run smoothly. You will be responsible for following all health and safety regulations, as well as maintaining a clean and organized work environment. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Set up banquet rooms according to event specifications.
- Serve food and beverages to guests in a professional manner.
- Ensure that all guests have a positive and memorable experience.
- Assist with the breakdown and cleanup of banquet rooms after events.
- Follow all health and safety regulations.
- Maintain a clean and organized work environment.
- Communicate effectively with the banquet manager and other team members.
- Handle guest inquiries and requests promptly and courteously.
- Monitor guest satisfaction and address any issues that arise.
- Assist with the preparation and plating of food as needed.
- Ensure that all serving equipment is clean and in good working order.
- Provide excellent customer service at all times.
- Work flexible hours, including evenings, weekends, and holidays.
- Assist with inventory management and restocking supplies.
- Follow all company policies and procedures.
- Attend training sessions and meetings as required.
- Assist with other duties as assigned by the banquet manager.
Requirements
Text copied to clipboard!- Previous experience as a banquet server or in a similar role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to work well under pressure and in a fast-paced environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of food and beverage service standards.
- Ability to lift and carry heavy items, such as trays and banquet tables.
- Ability to stand and walk for extended periods of time.
- Professional appearance and demeanor.
- Ability to follow instructions and work as part of a team.
- Basic math skills for handling cash and processing payments.
- Knowledge of health and safety regulations.
- Ability to handle guest inquiries and complaints in a professional manner.
- Strong problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience as a banquet server?
- How do you handle working in a fast-paced environment?
- What steps do you take to ensure guest satisfaction?
- How do you handle difficult or demanding guests?
- Are you comfortable working flexible hours, including evenings, weekends, and holidays?
- Can you describe a time when you had to work as part of a team to achieve a common goal?
- How do you ensure that you follow all health and safety regulations?
- What do you enjoy most about working in the hospitality industry?
- How do you handle multiple tasks and prioritize them effectively?
- Can you describe a time when you had to handle a guest complaint? How did you resolve it?