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Title

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Auto Technician

Description

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We are looking for a skilled Auto Technician to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them, aiming to maximize reliability and functionality. An excellent auto technician has good eye-hand coordination and manual dexterity. They are well-versed in complex mechanical or electronic systems of vehicles and have excellent problem-solving abilities. They must also be good communicators to provide advice to customers. The goal is to ensure customer satisfaction and drive the success of our business. As an Auto Technician, you will be expected to perform various tasks such as conducting routine maintenance work (replacing fluids, lubricating parts, etc.) to ensure vehicle functionality and longevity. You will also be responsible for inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately. Additionally, you will be tasked with repairing or replacing broken or dysfunctional parts and fixing issues (e.g., leaks). You will also be required to provide accurate estimates (cost, time, effort) for a repair or maintenance job. Furthermore, you will need to keep logs of work and issues, maintain equipment and tools in good condition, and comply with all safety and health regulations. The ideal candidate will have a strong background in automotive repair, a keen eye for detail, and a commitment to providing excellent customer service. If you are passionate about cars and have a knack for fixing things, we would love to hear from you.

Responsibilities

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  • Conduct routine maintenance work (replacing fluids, lubricating parts, etc.)
  • Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
  • Repair or replace broken or dysfunctional parts and fix issues (e.g., leaks)
  • Provide accurate estimates (cost, time, effort) for a repair or maintenance job
  • Keep logs of work and issues
  • Maintain equipment and tools in good condition
  • Comply with all safety and health regulations
  • Test drive vehicles to ensure proper operation
  • Use diagnostic tools to identify mechanical problems
  • Perform quality inspections before returning the vehicle to the customer
  • Collaborate with team members to ensure efficient workflow
  • Stay updated with the latest automotive technology and repair techniques
  • Communicate effectively with customers to explain vehicle issues and repair options
  • Order and replace parts as needed
  • Ensure all repairs meet manufacturer specifications
  • Provide excellent customer service and build lasting relationships with clients
  • Keep the work area clean and organized
  • Follow all company policies and procedures
  • Participate in ongoing training and development opportunities
  • Assist in maintaining inventory and ordering supplies

Requirements

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  • Proven experience as an auto technician
  • Excellent knowledge of mechanical, electrical, and electronic components of vehicles
  • Working knowledge of vehicle diagnostic systems and methods
  • Ability to handle various tools (e.g., pliers) and heavy equipment (e.g., lift)
  • Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals, etc.
  • Excellent physical condition
  • High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is a definite plus
  • Valid certification (e.g., ASE) is preferred
  • Strong problem-solving skills
  • Good communication skills
  • Attention to detail
  • Ability to work independently and as part of a team
  • Customer service orientation
  • Ability to manage multiple tasks and prioritize effectively
  • Basic computer skills
  • Ability to work in a fast-paced environment
  • Flexibility to work various shifts, including weekends and holidays
  • Strong organizational skills
  • Commitment to continuous learning and professional development
  • Ability to lift heavy objects and perform physical tasks

Potential interview questions

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  • Can you describe your experience with vehicle diagnostics?
  • How do you stay updated with the latest automotive technology?
  • Can you provide an example of a challenging repair you successfully completed?
  • How do you ensure customer satisfaction?
  • What safety precautions do you take when working on vehicles?
  • How do you handle multiple tasks and prioritize your work?
  • Can you describe a time when you had to explain a complex repair to a customer?
  • What tools and equipment are you most comfortable using?
  • How do you handle working under pressure?
  • What steps do you take to ensure the quality of your work?
  • How do you manage your time effectively during a busy day?
  • Can you describe your experience with ordering and replacing parts?
  • How do you approach continuous learning and professional development?
  • What do you enjoy most about being an auto technician?
  • How do you handle difficult customers?
  • Can you describe a time when you worked as part of a team to complete a repair?
  • What do you consider the most important skills for an auto technician?
  • How do you ensure your work area remains clean and organized?
  • Can you describe your experience with test driving vehicles?
  • What motivates you to perform well in your job?