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Title
Text copied to clipboard!Assistant Housekeeping Supervisor
Description
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We are looking for an Assistant Housekeeping Supervisor to join our hospitality team. The Assistant Housekeeping Supervisor plays a key role in maintaining the cleanliness, orderliness, and overall appearance of guest rooms and public areas. This position assists the Housekeeping Supervisor in overseeing daily housekeeping operations, ensuring that all cleaning standards are met, and providing guidance and support to the housekeeping staff. The ideal candidate is detail-oriented, organized, and possesses strong leadership and communication skills.
As an Assistant Housekeeping Supervisor, you will be responsible for inspecting rooms and public areas to ensure cleanliness and adherence to established standards. You will help coordinate work schedules, assign tasks to housekeeping staff, and monitor their performance. You will also assist in training new employees, providing ongoing feedback, and addressing any performance issues that may arise. Additionally, you will help manage inventory of cleaning supplies and linens, report maintenance issues, and ensure compliance with health and safety regulations.
This role requires the ability to work efficiently in a fast-paced environment, handle multiple tasks simultaneously, and resolve guest concerns promptly and professionally. You will serve as a point of contact between the housekeeping team and management, ensuring smooth communication and efficient workflow. The Assistant Housekeeping Supervisor must be flexible with work hours, including weekends and holidays, and demonstrate a commitment to delivering exceptional guest service at all times.
If you are passionate about hospitality, have a keen eye for detail, and enjoy leading a team, we encourage you to apply for the Assistant Housekeeping Supervisor position.
Responsibilities
Text copied to clipboard!- Assist in supervising housekeeping staff and daily operations
- Inspect guest rooms and public areas for cleanliness and standards compliance
- Assign tasks and coordinate work schedules for housekeeping staff
- Train new employees and provide ongoing feedback
- Monitor inventory of cleaning supplies and linens
- Report maintenance issues and ensure timely resolution
- Ensure compliance with health and safety regulations
- Address guest concerns and resolve issues promptly
- Maintain records of cleaning activities and staff performance
- Support the Housekeeping Supervisor in administrative duties
Requirements
Text copied to clipboard!- High school diploma or equivalent required
- Previous housekeeping or supervisory experience preferred
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Ability to work flexible hours, including weekends and holidays
- Knowledge of cleaning products and safety procedures
- Ability to lead and motivate a team
- Problem-solving skills and ability to handle guest complaints
- Physical stamina to perform cleaning tasks as needed
- Basic computer skills for record-keeping
Potential interview questions
Text copied to clipboard!- Do you have previous experience in housekeeping or supervision?
- Are you able to work flexible hours, including weekends and holidays?
- How do you handle guest complaints or concerns?
- Can you describe your approach to training new staff?
- What steps do you take to ensure cleaning standards are met?
- How do you manage inventory and supplies?
- Are you comfortable performing physical cleaning tasks if needed?
- How do you motivate your team to perform at their best?
- Describe a time you resolved a conflict within your team.
- What is your experience with health and safety regulations?
