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Title
Text copied to clipboard!Assistant Executive Housekeeper
Description
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We are looking for an Assistant Executive Housekeeper to support the Executive Housekeeper in managing the daily operations of the housekeeping department. This role is essential in ensuring that all guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation. The Assistant Executive Housekeeper will supervise housekeeping staff, coordinate with other departments, and help implement policies and procedures to improve efficiency and guest satisfaction.
The ideal candidate will have strong leadership skills, attention to detail, and a passion for maintaining a clean and welcoming environment. You will be responsible for training and mentoring housekeeping staff, conducting inspections, managing inventory and supplies, and ensuring compliance with health and safety regulations. You will also assist in scheduling, budgeting, and handling guest complaints or special requests related to housekeeping services.
This position requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Previous experience in a supervisory housekeeping role within a hotel or resort setting is highly desirable. The Assistant Executive Housekeeper must be flexible with working hours, including weekends and holidays, and be committed to delivering exceptional service to guests.
If you are a motivated and detail-oriented professional with a background in hospitality and a desire to grow within the industry, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Assist in managing daily housekeeping operations
- Supervise and train housekeeping staff
- Conduct regular inspections of guest rooms and public areas
- Ensure compliance with health and safety standards
- Manage inventory and order cleaning supplies
- Coordinate with other departments for smooth operations
- Handle guest complaints and special requests
- Prepare staff schedules and assign duties
- Support budgeting and cost control efforts
- Implement housekeeping policies and procedures
Requirements
Text copied to clipboard!- High school diploma or equivalent; hospitality degree preferred
- 2+ years of experience in housekeeping supervision
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of cleaning techniques and safety standards
- Ability to work flexible hours, including weekends and holidays
- Proficiency in housekeeping management software is a plus
- Attention to detail and organizational skills
- Ability to handle guest complaints professionally
- Physical stamina to perform inspections and assist staff
Potential interview questions
Text copied to clipboard!- Do you have experience supervising housekeeping staff?
- Are you available to work weekends and holidays?
- How do you handle guest complaints related to cleanliness?
- What steps do you take to ensure quality control?
- Have you used any housekeeping management software?
- Can you describe a time you improved housekeeping efficiency?
- How do you train new housekeeping employees?
- What is your approach to inventory management?
- How do you ensure compliance with safety regulations?
- Why are you interested in this position?
