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Title

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Assistant Executive Housekeeper

Description

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We are looking for an Assistant Executive Housekeeper to join our team and assist in overseeing the daily operations of the housekeeping department. This role is crucial in ensuring that all areas of the property are maintained to the highest standards of cleanliness and organization. The Assistant Executive Housekeeper will work closely with the Executive Housekeeper to manage staff, coordinate schedules, and ensure compliance with health and safety regulations. This position requires strong leadership skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. The ideal candidate will have prior experience in housekeeping management, excellent communication skills, and a commitment to providing exceptional service to guests. Responsibilities include supervising housekeeping staff, conducting inspections, managing inventory, and addressing guest concerns promptly and professionally. If you are passionate about maintaining a clean and welcoming environment and have the skills to lead a team effectively, we encourage you to apply for this rewarding opportunity.

Responsibilities

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  • Assist the Executive Housekeeper in managing daily housekeeping operations.
  • Supervise and train housekeeping staff to ensure high performance.
  • Conduct regular inspections of guest rooms and public areas for cleanliness.
  • Coordinate staff schedules and ensure adequate coverage during shifts.
  • Manage inventory of cleaning supplies and equipment, placing orders as needed.
  • Address guest complaints and requests promptly and professionally.
  • Ensure compliance with health and safety regulations and company policies.
  • Collaborate with other departments to maintain a seamless guest experience.

Requirements

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  • Proven experience in a housekeeping supervisory or management role.
  • Strong leadership and team management skills.
  • Excellent organizational and time-management abilities.
  • Attention to detail and a commitment to maintaining high standards.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Knowledge of health and safety regulations in the hospitality industry.
  • Flexibility to work various shifts, including weekends and holidays.

Potential interview questions

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  • Can you describe your previous experience in a housekeeping management role?
  • How do you ensure high standards of cleanliness and organization in your team?
  • What strategies do you use to handle guest complaints effectively?
  • How do you manage and motivate a diverse team of housekeeping staff?
  • Can you provide an example of a time you improved efficiency in a housekeeping department?