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Title

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Assistant Executive Housekeeper

Description

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We are looking for an Assistant Executive Housekeeper who is dedicated, detail-oriented, and passionate about maintaining high standards of cleanliness and organization. The ideal candidate will assist the Executive Housekeeper in overseeing daily housekeeping operations, ensuring that all areas of the property are clean, orderly, and welcoming to guests. This role requires strong leadership skills, excellent communication abilities, and a keen eye for detail. The Assistant Executive Housekeeper will be responsible for supervising housekeeping staff, coordinating schedules, and ensuring that all housekeeping tasks are completed efficiently and effectively. You will assist in training new employees, conducting regular inspections, and maintaining inventory of cleaning supplies and equipment. Additionally, you will collaborate closely with other departments to ensure seamless operations and guest satisfaction. In this role, you will be expected to uphold the highest standards of cleanliness and hygiene, ensuring compliance with health and safety regulations. You will also be responsible for addressing guest concerns promptly and professionally, resolving any issues that arise to ensure a positive guest experience. The successful candidate will have previous experience in housekeeping management, preferably within a hospitality environment. You should possess strong organizational skills, the ability to multitask, and a proactive approach to problem-solving. Excellent interpersonal skills are essential, as you will be interacting with guests, staff, and management regularly. As an Assistant Executive Housekeeper, you will play a crucial role in maintaining the property's reputation for cleanliness and excellence. Your attention to detail and commitment to quality will directly impact guest satisfaction and overall operational success. We offer a supportive work environment, opportunities for professional growth, and competitive compensation. If you are passionate about hospitality, have a strong work ethic, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join our dedicated housekeeping team and contribute to creating memorable experiences for our guests. Your expertise and dedication will be valued and rewarded as you help us maintain our high standards and exceed guest expectations.

Responsibilities

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  • Assist the Executive Housekeeper in managing daily housekeeping operations.
  • Supervise and coordinate housekeeping staff schedules and tasks.
  • Conduct regular inspections to ensure cleanliness and quality standards.
  • Maintain inventory of cleaning supplies and equipment.
  • Train and mentor housekeeping staff to uphold service standards.
  • Address and resolve guest concerns promptly and professionally.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Collaborate with other departments to ensure smooth operations.

Requirements

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  • Previous experience in housekeeping management or supervisory role.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Attention to detail and commitment to high cleanliness standards.
  • Ability to handle guest concerns professionally and efficiently.
  • Knowledge of health and safety regulations related to housekeeping.
  • Proactive problem-solving skills and ability to work under pressure.

Potential interview questions

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  • Can you describe your previous experience in housekeeping management?
  • How do you handle conflicts or issues among housekeeping staff?
  • What strategies do you use to ensure high cleanliness standards?
  • How would you address a guest complaint regarding housekeeping services?
  • Can you provide an example of how you have trained or mentored staff in the past?