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Title

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Airport Operations Manager

Description

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We are looking for an experienced and highly organized Airport Operations Manager to oversee the daily functions of airport facilities and ensure smooth, safe, and efficient operations. The ideal candidate will have a strong background in aviation management, excellent leadership skills, and a deep understanding of airport safety regulations and procedures. As an Airport Operations Manager, you will be responsible for coordinating all aspects of airport operations, including airside and landside activities, terminal services, emergency response, and compliance with federal and local aviation regulations. You will work closely with airlines, government agencies, airport tenants, and internal departments to ensure that all operations run seamlessly and that passengers and staff experience a safe and efficient environment. Key responsibilities include managing airport staff, developing and implementing operational procedures, monitoring airport performance metrics, and responding to incidents and emergencies. You will also be tasked with ensuring that the airport meets all safety and security standards, conducting regular inspections, and leading training programs for operational personnel. The successful candidate must possess excellent communication and problem-solving skills, be able to make quick decisions under pressure, and have a proactive approach to operational challenges. A strong understanding of airport systems, including baggage handling, air traffic coordination, and ground services, is essential. This role requires flexibility, as airport operations run 24/7. The Airport Operations Manager must be available to work irregular hours, including nights, weekends, and holidays, as needed. If you are passionate about aviation and thrive in a fast-paced, dynamic environment, we encourage you to apply.

Responsibilities

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  • Oversee daily airport operations and ensure smooth functioning
  • Coordinate with airlines, ground staff, and government agencies
  • Ensure compliance with FAA and TSA regulations
  • Manage emergency response and incident reporting procedures
  • Supervise and train airport operations personnel
  • Develop and implement operational policies and procedures
  • Monitor airport performance and prepare reports
  • Conduct regular safety and security inspections
  • Resolve operational issues and respond to disruptions
  • Maintain communication with stakeholders and tenants
  • Support infrastructure and maintenance planning
  • Ensure customer service standards are met

Requirements

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  • Bachelor’s degree in Aviation Management or related field
  • 5+ years of experience in airport or aviation operations
  • Strong knowledge of FAA and TSA regulations
  • Excellent leadership and team management skills
  • Ability to work under pressure and make quick decisions
  • Strong communication and interpersonal skills
  • Proficiency in airport management systems and software
  • Flexibility to work irregular hours, including weekends and holidays
  • Experience in emergency response coordination
  • Strong analytical and problem-solving abilities

Potential interview questions

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  • Do you have experience managing airport operations?
  • Are you familiar with FAA and TSA regulations?
  • Can you describe a time you handled an airport emergency?
  • What airport systems and software are you proficient in?
  • Are you available to work nights, weekends, and holidays?
  • How do you ensure compliance with safety standards?
  • What is your approach to managing a large team?
  • How do you handle operational disruptions?
  • What experience do you have with performance monitoring?
  • Have you worked with airport tenants and stakeholders before?