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Title

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Airport Operations Manager

Description

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We are looking for an experienced and dedicated Airport Operations Manager to oversee and manage the daily operations of our airport facility. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of airport operations, including safety, security, customer service, and compliance with all relevant aviation regulations and standards. The Airport Operations Manager will coordinate closely with airlines, ground handling companies, security personnel, maintenance teams, and regulatory authorities to ensure seamless operations and exceptional passenger experiences. In this role, you will be expected to develop and implement operational policies and procedures, manage budgets, and oversee staff training and performance. You will also be responsible for monitoring airport facilities and infrastructure, identifying areas for improvement, and implementing corrective actions promptly. The successful candidate will possess strong leadership skills, excellent communication abilities, and a proven track record in airport operations management. Your responsibilities will include managing emergency response plans, coordinating with local authorities and emergency services, and ensuring compliance with safety and security regulations. You will also oversee the scheduling and allocation of resources, including personnel, equipment, and facilities, to optimize operational efficiency and minimize disruptions. Additionally, you will be responsible for maintaining strong relationships with airlines, tenants, vendors, and regulatory agencies, addressing their concerns promptly and effectively. You will regularly conduct inspections and audits to ensure compliance with operational standards and regulatory requirements, and you will prepare detailed reports on operational performance, incidents, and improvements. The Airport Operations Manager will also play a key role in strategic planning and development initiatives, contributing to the growth and expansion of airport services and infrastructure. You will collaborate with senior management and stakeholders to identify opportunities for enhancing operational efficiency, customer satisfaction, and revenue generation. To succeed in this role, you must have extensive knowledge of aviation industry standards, airport operations, and regulatory compliance requirements. You should be adept at problem-solving, decision-making, and crisis management, with the ability to remain calm and effective under pressure. Strong interpersonal skills and the ability to motivate and lead diverse teams are essential. We offer a dynamic and challenging work environment, competitive compensation, and opportunities for professional growth and advancement. If you are passionate about aviation, committed to operational excellence, and eager to make a significant impact on airport operations, we encourage you to apply for this exciting opportunity.

Responsibilities

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  • Oversee daily airport operations ensuring safety, efficiency, and compliance with aviation regulations.
  • Develop and implement operational policies, procedures, and emergency response plans.
  • Coordinate with airlines, ground handling companies, security personnel, and regulatory authorities.
  • Manage budgets, resource allocation, and staff scheduling to optimize operational efficiency.
  • Conduct regular inspections and audits to ensure compliance with operational standards.
  • Maintain strong relationships with airlines, tenants, vendors, and regulatory agencies.
  • Prepare detailed reports on operational performance, incidents, and improvements.
  • Participate in strategic planning and development initiatives for airport growth.

Requirements

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  • Bachelor's degree in Aviation Management, Business Administration, or related field.
  • Minimum 5 years of experience in airport operations management or related role.
  • Extensive knowledge of aviation industry standards and regulatory compliance.
  • Strong leadership, communication, and interpersonal skills.
  • Proven ability in problem-solving, decision-making, and crisis management.
  • Experience in budget management, resource allocation, and staff supervision.
  • Ability to work effectively under pressure and handle multiple tasks simultaneously.
  • Proficiency in airport operations software and Microsoft Office Suite.

Potential interview questions

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  • Can you describe your experience managing airport operations and ensuring regulatory compliance?
  • How do you handle emergency situations and crisis management at an airport?
  • What strategies do you use to maintain strong relationships with airlines and regulatory agencies?
  • Can you provide an example of a significant operational improvement you implemented at a previous airport?
  • How do you prioritize tasks and allocate resources effectively during peak operational periods?