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Title

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Aging Services Coordinator

Description

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We are looking for a compassionate and organized Aging Services Coordinator to join our team and support the needs of older adults in our community. This role involves coordinating a variety of services, including healthcare, housing, transportation, and social support, to ensure that aging individuals can maintain their independence and quality of life. The ideal candidate will have a strong understanding of the challenges faced by the elderly population and be able to navigate complex systems to connect clients with appropriate resources. As an Aging Services Coordinator, you will work closely with clients, their families, healthcare providers, and community organizations to assess needs, develop care plans, and monitor progress. You will also advocate for clients’ rights and help them access benefits and services such as Medicare, Medicaid, and local assistance programs. Strong communication and interpersonal skills are essential, as is the ability to manage multiple cases and maintain accurate records. This position requires a deep commitment to serving the aging population and improving their overall well-being. You should be knowledgeable about aging-related issues, including chronic illness, mobility limitations, cognitive decline, and social isolation. Experience in social work, gerontology, or a related field is highly desirable. If you are passionate about making a difference in the lives of older adults and have the skills to coordinate comprehensive care and support services, we encourage you to apply for this rewarding position.

Responsibilities

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  • Assess the needs of aging clients and develop individualized care plans
  • Coordinate services such as healthcare, transportation, and housing
  • Advocate for clients to access public benefits and community resources
  • Maintain accurate and confidential client records
  • Collaborate with healthcare providers, social workers, and family members
  • Monitor client progress and adjust care plans as needed
  • Provide crisis intervention and support when necessary
  • Educate clients and families about aging-related issues and available services
  • Organize and lead support groups or community workshops
  • Ensure compliance with relevant laws and regulations

Requirements

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  • Bachelor’s degree in social work, gerontology, or a related field
  • 2+ years of experience working with aging populations
  • Strong knowledge of community resources and public assistance programs
  • Excellent communication and interpersonal skills
  • Ability to manage multiple cases and prioritize tasks
  • Proficiency in case management software and Microsoft Office
  • Empathy, patience, and cultural sensitivity
  • Valid driver’s license and reliable transportation
  • Ability to work independently and as part of a team
  • Familiarity with HIPAA and confidentiality standards

Potential interview questions

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  • What experience do you have working with older adults?
  • How do you approach developing a care plan for a new client?
  • Can you describe a time you helped a client access community resources?
  • How do you handle situations involving client resistance or family conflict?
  • What strategies do you use to stay organized and manage multiple cases?
  • Are you familiar with Medicare, Medicaid, and other public assistance programs?
  • How do you ensure client confidentiality and data security?
  • What motivates you to work in aging services?
  • How do you stay informed about changes in elder care policies and services?
  • Are you comfortable conducting home visits and community outreach?