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Title
Text copied to clipboard!Account Manager
Description
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We are looking for an Account Manager to join our dynamic sales and marketing team. The Account Manager will be responsible for maintaining and expanding relationships with strategically important clients. Assigned to specific accounts, the Account Manager will be responsible for achieving sales quotas and assigned strategic account objectives. The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company.
The ideal candidate will have a proven track record in sales, account management, and customer relationship management. They will be highly organized, detail-oriented, and possess excellent communication and interpersonal skills. The Account Manager will work closely with internal teams to ensure customer satisfaction and to identify opportunities for growth and expansion within existing accounts.
Responsibilities include developing and maintaining strong relationships with key decision-makers within assigned accounts, understanding customer needs and requirements, and providing solutions that meet those needs. The Account Manager will also be responsible for preparing and delivering presentations, proposals, and sales contracts, as well as negotiating terms and conditions with clients.
Additionally, the Account Manager will monitor and analyze market trends, competitor activities, and customer feedback to identify opportunities for improvement and growth. They will collaborate with marketing, product development, and customer service teams to ensure alignment and consistency in messaging and customer experience.
The successful candidate will be proactive, results-driven, and able to work independently as well as part of a team. They will have strong problem-solving skills and the ability to manage multiple priorities and deadlines effectively. The Account Manager will also be responsible for maintaining accurate records of sales activities, customer interactions, and account status in the company's CRM system.
We offer a competitive salary, commission structure, and benefits package, as well as opportunities for professional growth and advancement within the organization. If you are passionate about sales, customer service, and building long-term relationships, we encourage you to apply for this exciting opportunity.
Join our team and help us continue to grow and succeed by providing exceptional service and solutions to our valued clients. We look forward to welcoming a dedicated and talented Account Manager to our organization.
Responsibilities
Text copied to clipboard!- Manage and grow relationships with assigned clients to achieve sales targets.
- Develop and execute strategic account plans to meet client objectives.
- Prepare and deliver presentations, proposals, and sales contracts.
- Collaborate with internal teams to ensure customer satisfaction and resolve issues.
- Monitor market trends and competitor activities to identify growth opportunities.
- Maintain accurate records of sales activities and customer interactions in CRM.
- Negotiate terms and conditions with clients to close sales agreements.
Requirements
Text copied to clipboard!- Bachelor's degree in Business, Marketing, or related field.
- Minimum 3 years of experience in sales or account management.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to manage multiple accounts and priorities effectively.
- Strong analytical and problem-solving skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to travel occasionally to meet with clients.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing client relationships and achieving sales targets?
- How do you handle challenging client situations or conflicts?
- What strategies do you use to identify opportunities for growth within existing accounts?
- Can you provide an example of a successful negotiation you conducted with a client?
- How do you stay organized and manage multiple accounts simultaneously?
